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  • Using Tech To Make Transit Accessible For Those Without Smartphones

    Henry Pan

    October 25, 2022 |

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    800-1500 Words

    Response Location: United States

    Solar-powered e-paper signs provide schedule information to riders at transit agencies in the United States for those who can’t access the information on their cell phones.

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  • How The Twin Cities Is Making Transit Accessible To Immigrants And Refugees

    Henry Pan

    September 16, 2022 |

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    800-1500 Words

    Response Location: United States, Minneapolis, Minnesota

    The International Institute of Minnesota’s Bus Buddies program pairs volunteers with new Americans who need help navigating the Metro Transit system because it is run primarily in English. Volunteers take those in need of assistance on a ride to the place they need to get to so they can learn the route.

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  • Transit Agencies Try Decarceral Approaches to Improve Rider Safety

    Henry Pan

    July 19, 2022 |

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    800-1500 Words

    Response Location: United States, San Francisco, California

    The San Francisco Bay Area's Transit Ambassadors program deploys unarmed personnel and crisis intervention specialists to respond to conflict and harassment on public transportation. The ambassadors speak multiple languages representing the broader community and work to resolve issues without involving transit police, with officers called to less than one percent of the 14,000 interactions ambassadors had with riders in the first half of 2020.

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  • Minnesota Repurposes Transit Buses to Give COVID-19 Vaccines to Communities That Need Them Most

    Henry Pan

    June 10, 2021 |

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    Under 800 Words

    Response Location: United States, Minneapolis, Minnesota

    With extra buses available due to lower ridership during the pandemic, Metro Transit worked with key partners to turn six buses into mobile vaccination clinics. Metro Transit provided drivers and retrofitted the buses by removing seats, relocating stanchions, and ensuring buses could draw power from electrical outlets. Blue Cross Blue Shield of Minnesota provided staff and licensed clinicians to administer the vaccines. The health department provided funding that made it all come together. The buses prioritized areas with gaps in vaccine access, including low-income areas and communities of color.

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