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  • Inside the Story of How H-E-B Planned for the Pandemic Audio icon

    Dan Solomon Paula Forbes

    March 26, 2020 |

    Texas Monthly |

    Multi-Media |

    Over 3000 Words

    Response Location: United States, San Antonio, Texas

    With experience from past regional disasters and supply-chain disruptions, supermarket chain H-E-B faced the coronavirus chaos with calm preparation, ensuring employees and management act quickly to mitigate their losses - and to keep their shoppers healthy. The chain got a head start by asking suppliers in heavily affected areas - like Italy - for tips and tricks, enforcing early-on social distancing rules, and increasing sick leave for employees.

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