Artwork stating 'Education Destroys Barriers', 'We Demand Treatment', and 'I Need A Chance'

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  • How a Richmond nonprofit is breaking barriers to mental health access among youth

    ChildSavers is a Richmond-based nonprofit offering students access to mental health services. The organization has group therapy sessions specifically focused on race and race-based stressors, along with telehealth and outpatient services.

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  • Enlisting Mental Health Workers, Not Cops, In Mobile Crisis Response

    The long-running CAHOOTS program, which replaces police with medics and social workers to respond to non-violent, non-criminal mental health crises, suicide threats, and problems stemming from homelessness, serves as a model for similar programs in the nationwide push to reimagine policing. CAHOOTS teams de-escalate crises at first simply because they are not armed police. They also take the time and have the training to calm situations and get people the help they need. Programs in Phoenix and Denver demonstrate how the idea plays out in larger cities.

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  • Deaths of Despair: The crushing toll of a pandemic in Maine's ‘forgotten county'

    Police Chief Bob Fitzsimmons personally connects with residents to combat increasing suicide rates, particularly among teens. Teachers reach out to the chief if one of the town’s 330 schoolchildren misses school, and he personally visits their home. His department funded popcorn and ice-cream sundae parties, as well as a New Year’s Day gathering, to ease the difficulty of isolation during COVID-19. He ensures residents’ achievements are publicly celebrated and grieves with families during tragedies, ensuring everyone has support in the rural area where medical and mental health services are scarcer.

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  • A teen's death by suicide with her father's gun divides a small Missouri town

    Seven teen suicides in one county over a two-year span prompted residents whose lives were touched by suicide to form DeFeet, an educational and advocacy group devoted to the message that suicide is preventable. Thanks in part to its trainings, public speakers, support groups, public education campaigns, and advocacy for gun safety, local schools now screen all students for suicide risk starting in middle school. A local health clinic now screens all patients and credits DeFeet, named for its annual 5K memorial walk, with creating "an environment where we are not as afraid to talk about suicide."

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  • There's a new approach to police response to mental health emergencies. Taking the police out of it

    San Francisco's Street Crisis Response Team replaces or aids police officers in responding to calls about people in nonviolent behavioral health crises. A collaboration of the city's fire and health departments, the program puts three-person teams – social workers, paramedics, and peer counselors – on patrol to respond to calls or to look for people in crisis. The $4 million pilot project has taken 800 calls in its first four months, connecting people to the care they need without the violence that can occur when police are first responders. The city hopes to expand its hours to 24/7 soon.

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  • With gun suicides on the rise, a rare hotline staffed by St. Louis teens saves lives

    Kids Under Twenty One has taken phone calls from thousands of St. Louis-area youth to its 24/7 crisis hotline and has educated many more students at 60 schools in four counties. Teens staff the hotline, a rarity. KUTO counters the myth that talking about teens' suicide risks encouraging suicides. Instead, education about mental health care and gun safety promotes intervention during critical moments and reduces the stigma associated with seeking help. Missouri's teen suicide rate is among the highest in the country, but the St. Louis area, where KUTO has worked for 20 years, is among the state's lowest.

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  • Schools Look To Algorithms To Flag Students Who May Harm Themselves

    Companies like Gaggle are typically used by school districts to track student online behavior, but now they are tracking something else—self-harm. Machine learning flags words that might indicate a student is thinking of hurting themselves. “It gives us insight into what the student's thinking.” Gaggle identified 64,000 student references to suicide and self-harm. The company claims to have saved 927 student lives. In Mason City, districts receive alerts when a student’s search is flagged. “Nicole Pfirman says there have been a few times where she believes an alert saved a kid's life.”

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  • An AI is training counselors to deal with teens in crisis

    Crisis hotlines and chat services are turning to technologies such as AI tools to help assist an oft-overburdened system. At The Trevor Project, AI is used as both a risk assessment tool and as a role-play simulator to train volunteer counselors to correspond with callers. Users of these tools stress that they are not a replacement for counselors, but rather a tool to help the humans in these roles.

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  • At Teen Lifeline, teens help in ways only they can

    A hotline staffed by teenagers for teenagers has been providing peer-to-peer support and counseling services in Arizona for years but has played an even bigger role during the coronavirus pandemic. The group quickly pivoted to reduced staffing shifts to limit exposure to the virus and implemented longer hours for texting services. Not only have calls to the hotline increased, so has the number of those who want to volunteer.

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  • An Alternative to Police That Police Can Get Behind

    A street-level view of White Bird Clinic's CAHOOTS program in Eugene explains its appeal as a cost-saving, humane alternative to sending the police to 911 calls concerning mostly minor problems involving homelessness, mental illness, and substance abuse. From the decades-old program's countercultural beginnings to today's 24/7 presence, the private agency's publicly funded teams of a medic and crisis worker have helped keep problems from escalating into violence and jail time. But a number of factors call into question how scalable this approach would be in larger, more diverse cities.

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