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  • The NewsRun, a daily newsletter about Pakistan, cuts through the noise of a cluttered media market

    The NewsRun is “a daily newsletter that summarizes Pakistan’s major stories of the day." It’s helping Pakistani people stay on top of the news. Some Pakistani people who live in the country get overwhelmed with the daily news cycle, while Pakistani’s living abroad might have a language barrier or lack the context to understand the news. The clear, direct language of the newsletter makes the news accessible. "The way it’s written is clear and it highlights all the key points I need to know." The newsletter has thousands of Instagram followers and a “20 to 30 percent daily open rate.”

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  • Streaming Needs to Pay Artists More—but There's an Idea From China That Could Help

    A music-streaming service in China has successfully created a revenue stream for artists who can monetize direct exchanges with their loyal fanbase. Platforms like Apple Music, Pandora, and Spotify are responsible for almost 80 percent of global music revenue but royalties to artists are generally low. Some applications and services in the United States have allowed artists to receive micropayments from fans but making the process easy and convenient would require the larger streaming services to cultivate direct exchanges and incentivize "a digital tip jar."

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  • From individual sessions to taking a real-world approach, here's how teachers are adapting to the pandemic

    Teachers are having to restructure the way they teach due to the pandemic imposed challenges of virtual classes. This story chronicles how three different teachers adjusted their instruction. From having students break out into chat rooms, to changing the material they teach, these teachers are adjusting as they go along to accommodate learning.

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  • City Limits made a voter guide for judicial elections — and readers loved it

    City Limits, a nonprofit newsroom in New York City that specializes in longer-form journalism, created a judicial election voter guide that received nearly 81,000 page views, more than six times that of the site’s other top-performing posts. The company also partnered with Gotham Gazette and WNYC to create an interactive voter guide that gives users a breakdown of election races in their area. The collaboration filled an information void for readers, expanded City Limits’ reach, and allowed it to benefit from the resources of the larger organizations, such as a tech team to build a custom embeddable widget.

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  • With Talk2020, The Wall Street Journal turns an internal reporting tool into a reusable news product

    Talk2020 is a searchable database from the Wall Street Journal with thousands of transcripts from presidential and vice-presidential candidates’ campaign speeches, media appearances, debates, and more. Users can filter by issue, date, candidate, or keyword to find quotes and facts about a candidate’s record. It began as an internal tool to help reporters and editors working in the D.C. bureau frame and inform their own journalism, but focus groups showed that news consumers also wanted to be able to quickly locate quotes and facts for their own edification and to support fact-based debates with others.

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  • Rural America Is Building Its Own Broadband Network

    Co-ops that have historically brought electricity and telephone services to rural America are now providing internet service, which many consider essential for health care access, education and employment. Broadband companies don't make a profit when covering a large area with limited households per mile so co-ops have filled the need. Many co-ops are tapping into federal funds from the CARES Act to invest in the infrastructure needed to bring high-speed, affordable internet to rural areas.

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  • At Voters' Service

    Ohio media outlets have provided practical voter information to combat confusion. WOSU, the local NPR affiliate, created an online guide for mail-in voting, with deadlines prominently bolded and videos explaining how to request and fill out absentee ballots. They also ran six call-in shows to give listeners practical information about voting and an opportunity to hear from election administrators and voting-rights experts. The Columbus Dispatch and the Akron Beacon Journal, among others, have run voting “how-to” articles and created informational guides with candidate profiles and ballot explainers.

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  • Cold Hard Cash for Your Greenhouse Gas

    Refrigerants being used in old air conditioners or grocery story cooling systems leak into the atmosphere contributing to global warming. Tradewater, a company in Illinois, picks up these containers, destroys the refrigerants, gives them cash, and then sells them as carbon offset credits. They collect up to 250,000 pounds of refrigerants per year, but there is still more out there. Supermarkets in the United States could switch to more natural refrigerants, but barely 1 percent are known to have done that. Getting rid of these refrigerants can be an important solution to combating climate change.

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  • 'It's on the writers': How The Correspondent drives interaction between members and its journalists Audio icon

    To entice paying subscribers to its ad-free news site, and to spark informed discourse in its comments section, The Correspondent promotes an unusual degree of interaction between its journalists and readers and actively seeds discussions with experts’ comments. Unlike often-toxic discussion forums on other news sites, The Correspondents' forums foster collaborations between writers and readers on prospective articles and in analyses after publication. While it's too soon to tell if the strategy will retain and expand subscriber rolls, the forums show an unusual level of quality and civility.

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  • With unemployment hotline overloaded and stimulus on hold, PA boosts chatbot 90x

    Accessing information about unemployment compensation online just got easier for residents of Pennsylvania. The current chat box capacity is 500 but will be increased to 50,000 by the end of the year. The phone hotline currently receives about 20,000 daily calls and has been difficult to get through since the unemployment benefits began in the wake of the coronavirus shutdown. The website also features a virtual assistant, which answers hundreds of commonly asked questions.

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