Artwork stating 'Education Destroys Barriers', 'We Demand Treatment', and 'I Need A Chance'

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  • Tackling the supply side of the EMS shortage

    To combat the EMS shortage exacerbated by the COVID-19 pandemic, a collaboration between a college and emergency services department is working to train paramedics by providing students access to high-end facilities, instructors, and experiences. Similar programs have popped up around the country, specifically in rural areas where the EMS shortage is even more apparent.

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  • ‘Chipping away at barriers': Nurse practitioners filling primary-care gap

    Nurse practitioner-led clinics in Ontario, Canada, are open for same-day appointments to care for people without a primary health-care provider and decrease the number of emergency-room patients.

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  • Preventing Second Injury

    The Trauma Intervention Program (TIP) is deployed by first responders after a traumatic incident, like sudden death. Citizen volunteers are trained in “emotional first aid” and available to provide support 24/7. TIP has 14 affiliates nationwide, one of which responded to 213 calls between June 2019 and February 2020 with 100% reliability.

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  • Tucson crisis center expanding services for faster mental health care

    The Crisis Response Center provides mental health and crisis care services as an alternative to emergency rooms or jails. The center is staffed 24 hours a day, 365 days a year and offers a variety of services focused on recovery for children, teens and adults struggling with mental health and/or substance abuse. The Center is set to expand ahead of the new 988 dialing code for the National Suicide Prevention Lifeline. Once expansions are done, the Center will have the capacity to serve between 400 and 600 extra visits a month, on top of the 800 to 1,000 adults who visit the center each month.

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  • How Saanich Peninsula's Shoreline Medical Society has been fighting the doctor shortage

    Shoreline Medical is a non-profit primary care network on the Saanich Peninsula that has expanded residents’ access to primary care doctors. The group has successfully attracted family care doctors despite a severe shortage through combining community and hospital-based care. Doctors spend five weeks working in family medicine and one week assisting with low-severity cases in the emergency room. The physician staffing growth has allowed Shoreline to increase their patient case load to over 17,000 residents, 11,000 of whom previously lacked a primary care doctor.

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  • How Vermont Is Winning the COVID Vaccination War

    A centralized communication and record keeping system, along with ensuring convenience for the largely rural population, led Vermont to the highest COVID-19 vaccination rate nationwide. The centralized system keeps track of data and provides consistent guidance. Trusted messengers, like first responders, local pharmacists, and nonprofits like the Association of Africans Living in Vermont, provide culturally competent information that eases hesitancy. Along with mass-vaccination events, house calls and pop-up clinics at small businesses and local events made getting vaccinated convenient and comfortable.

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  • Rwanda Saving Mothers' Lives With An SMS

    The RapidSMS program provides mobile phones to connect pregnant women, community health workers (CHWs), ambulances, and hospitals. CHWs enter data into phones to track all pregnant women, monitor prenatal care, and identify women at risk of complications. The free platform also allows pregnant women to send a text message to their CHW, who can alert an ambulance to be dispatched to even the most remote regions and give hospitals advanced notice of the women’s arrival. The system has been so effective in improving health outcomes that the government is looking to use it for other medical issues like malaria.

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  • Opioid Crisis: Naloxone kits 'saving a life today, changing it for tomorrow'

    Paramedics with Cochrane District Emergency Medical Services distribute naloxone kits and provide education wherever they are. From coffee shops to their emergency calls on the street, paramedics distribute 20 to 40 naloxone nasal spray kits a month to people dealing with addiction as well as their families and friends. Each ambulance stocks the kits and display stickers that let the public know they are available. They’ve begun offering refill kits that just restock the naloxone itself. An electronic code allows the Cochrane EMS to track how many kits are given out and to provide quality assurance.

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  • A Houston man spent hours calling 911 before responders found his family members dead

    First responders usually have wide discretion over whether to force their way into a private home to respond to an emergency. One family's tragic carbon monoxide poisoning during Texas' severe winter weather in 2021 illustrates how the lack of a clear policy for firefighters, combined with miscommunication from 911 operators, led to a lengthy delay in providing medical help. Two family members died and two others suffered serious injuries when exhaust from their car filled their house and they could not respond to knocks at their door. Help was delayed for several hours.

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  • NYC is sending social workers instead of police to some 911 calls. Here's how it's going.

    A pilot project in three New York Police Department precincts of Harlem showed in its first month that it can divert some mental-health crises away from hospitalization and toward other forms of help. Teams of medics and social workers took about one-quarter of such calls, sometimes at NYPD invitation. They sent about half of the people in crisis to a hospital, significantly less often than the police do in such cases. The goal in replacing police is to avoid needless violence and arrests in non-violent, non-criminal emergencies.

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