City governments in Kansas didn't launch the tech revolution. But they're embracing it


City websites have embraced technology, allowing residents to pay bills, request permits, and attend council or commission meetings online. The shift, which was accelerated by the pandemic, also made the websites crucial information hubs, informing residents about everything from tax increases to street closings. The shift increased efficiency, for example decreasing in-person visits to City Hall, reporting problems like potholes any time, and officials are fielding fewer calls because information is readily accessible. Conducting business online also led to greater transparency into city business.

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