Bad Death Notifications are Affecting Families; Can They be Fixed?


The nationwide non-profit Trauma Intervention Programs Inc. uses volunteers trained in "compassionate notifications" – informing families of loved ones' deaths, a task that often is bungled by untrained, rushed first responders and hospital workers. In more than 250 communities, TIP volunteers can be dispatched simultaneously with fire and police teams. They provide counseling and assist families long after first responders have left. Advocates say their role can mend police-community relations in places like Kansas City, which lacks a formal protocol and resources for handling notifications.

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