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WBBM-TV

Tim McNicholas

8 January 2021

Chicago, Illinois, United States

Broadcast TV News

Under 3 Minutes

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San Diego’s 311 program features a before-and-after-photo function which shows allows residents to hold their local 311 government service accountable. The date-stamped photographic proof allows users to see that thei...

The Salt Lake Tribune

Heather May

3 May 2020

Kearns, Utah, United States

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Over 3000 Words

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The Kearns Community Coalition in Utah is a collective community effort that aims to "help adults improve their parenting skills, help teens understand the harmful effects of substance use, and increase opportunities ...

Noozhawk

Giana Magnoli

29 November 2019

Santa Barbara, California, United States

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California’s Santa Barbara Public Defender’s office is working with the company, Upstart, to use a texting notification system to remind people about their court dates. Upstart costs $20K to set up and then $2 per cli...

The Trace

Champe Barton

6 November 2019

Detroit, Michigan, United States

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Under 800 Words

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In 2013, Detroit’s law enforcement agencies started using focused deterrence – a method that uses data to identify at-risk individuals – to decrease the rate of violent crime in the city. The method, part of the natio...

NPR

Colin Dwyer

17 July 2019

Long Branch, New Jersey, United States

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Libraries across the United States are expanding what they offer to not just include books, but also a host of social and human services. From stocking an anti-overdose drug to offering mental health services and lega...

Government Technology (GovTech)

Zack Quaintance

17 May 2019

New Orleans, Louisiana, United States

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Under 800 Words

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Low-code applications assist in modernizing governmental software systems. A development platform that allows people who have little coding experience to easily digitize processes has allowed New Orleans and the Orlea...

KSHB-TV

Kevin Holmes

16 April 2019

Independence, Missouri, United States

Broadcast TV News

3-5 Minutes

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The Independence, Missouri police department is taking an empathy-first approach to homelessness in the city. Instead of making arrests for trespassing or other crimes associated with homelessness, police officers wor...

Rochester Democrat and Chronicle

Justin Murphy

1 November 2018

Windsor, Ontario, Canada

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1500-3000 Words

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Both Rochester, NY and Windsor, Ontario are destinations for refugees. However, Ontario has had more success acclimating these newcomers through its early education programs. On a reporting trip, Rochester's Democrat ...

Wall Street Journal

Tawnell D. Hobbs

30 August 2018

United States

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800-1500 Words

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Schools from Newark to Cleveland are trying new approaches to a longstanding problem - chronic absenteeism. Texas and Florida are offering incentives such as television and gift card raffles while Ohio is getting prof...

Richland Source

Emily Dech

13 November 2017

Mansfield, Ohio, United States

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Food insecurity across the heartland can be improved through the many solutions and advice provided in this article. Community gardens, cooking demonstrations, food pantries and food delivery are just a few examples.

Richland Source

Emily Dech

9 November 2017

Mansfield, Ohio, United States

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Food insecurity, obesity, and poor nutrition are all currently major challenges facing many US communities, particularly in the Midwest. SNAP-Ed is helping to tackle all of those issues through a program that teaches ...

PBS NewsHour

Fred de Sam Lazaro

26 October 2017

Karachi, Pakistan

Broadcast TV News

5-15 Minutes

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For disease eradication campaigns to succeed, public health officials need to interact with the public. In Pakistan, the front line against polio is comprised of women who reach out to directly to families with young ...

St. Louis Post-Dispatch

Blythe Bernhard

19 October 2017

St. Louis, Missouri, United States

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Under 800 Words

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St. Louis has one of the highest rates of STDs and HIV in the state, but the city's Health Department has implemented a creative method for providing safe sex education and testing. The staff at salons and barber shop...

Government Technology (GovTech)

Zach Quaintance

4 August 2017

United States

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800-1500 Words

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City governments have been implementing “chatbots” to provide a way for residents to both communicate with city government as well as receive information about and assistance with services through text or Facebook. ...

The Boston Globe

Matt Rocheleau

9 July 2017

Chelsea, Massachusetts, United States

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800-1500 Words

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Historically, the numerous nonprofits, charities, and public agencies seeking to address issues such as homelessness, addiction, and hunger have been stuck operating in their own silos, creating more of a reactive rat...

Richland Source

Emily Dech

9 June 2017

Mansfield, Ohio, United States

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800-1500 Words

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Almost 16% of the population in Ohio's Richland County is food insecure. First Call 211, a collaboration between the public library and the Job and Family Services office, is working to inform people about the many fo...

Minneapolis Star Tribune

Mila Koumpilova

31 December 2016

Minneapolis, Minnesota, United States

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Over 3000 Words

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Thousands of refugees are navigating hurdles of integration in the United States. Organizations like the Minnesota Council of Churches provide comprehensive support in a number of areas - from housing to job applicati...

WEWS-TV

Rob Powers

22 December 2016

Cleveland, Ohio, United States

Broadcast TV News

Over 15 Minutes

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Faced with abysmal customer service during a spate of incorrect, excessive usage bills from Cleveland's municipal water department, residents turned their attention to the nation's top-ranked utility, Miami-Dade Water...

Daily Herald

Marie Wilson

7 October 2016

Bloomington, Illinois, United States

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Under 800 Words

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A new online course called REST provides volunteers in Illinois with the necessary skills and a certification to provide short term care for people with disabilities, allowing for their loved ones and long-term caregi...

American University Radio (WAMU)

Kavitha Cardoza

30 June 2016

Fort Worth, Texas, United States

Radio

5-15 Minutes

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Padua Project is an innovative program that has a goal of getting poor people out of poverty in three years with a job, three months’ savings and off government assistance. Its unusual success involved a collaboration...

Cleveland.com (The Plain Dealer)

Rachel Dissell

8 June 2016

Cleveland, Ohio, United States

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1500-3000 Words

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The Cuyahoga Metropolitan Housing Authority's police force has transformed its culture using a police assistance referral program that focuses on getting people the help they need first rather than arresting them. It'...

The Huffington Post

Tyler Kingkade

7 April 2016

Oregon, United States

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Oregon State University was being criticized for its handling of sexual assault cases, particularly Brenda Tracy's case that occurred in 1998. Now years later, the president of OSU- Ed Ray, has formally apologized, hi...

Public Radio International (PRI)

David Leveille

29 October 2015

Fort Smith, Northwest Territories, Canada

Radio

3-5 Minutes

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Rates of teen pregnancy, sexually transmitted disease, and domestic violence are disproportionately higher among indigenous women, and girls in rural villages in the Canadian north are at particular risk. FOXY, a trav...

Milwaukee Journal Sentinel

Ashley Luthern

18 July 2015

Minneapolis, Minnesota, United States

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1500-3000 Words

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After a rampant problem of violence among youths, Minneapolis enacted a violence-prevention plan which focused on collective action and stemming the causes at their source, resulting in nonfatal shootings involving yo...

Yale Daily News

Vivan Wang

13 April 2015

New Haven, Connecticut, United States

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Over 3000 Words

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As campuses across the country race to address a burgeoning nationwide conversation about sexual assault, policymakers, politicians, university counselors and students alike are faced with a lack of quantitative infor...

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