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Deseret News

K. Sophie Will

HUB MEMBER

15 October 2018

Seattle, Washington, United States

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Washington State is using behavioral science and kinder, more compassionate communications to help encourage full payment of child-support from non-custodial parents. With their efforts, including friendlier communica...

GovTech

Zack Quaintance

19 June 2018

Philadelphia, Pennsylvania, United States

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In Philadelphia, City Hall is aiming to solve problems by making outdated processes more efficient. After digitizing the Request for Proposal process, a pilot program found an 89% decrease in processing time. The City...

GovTech

Zack Quaintance

1 June 2018

Detroit, Michigan, United States

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In Michigan, private design firm Civilla successfully pitched a human-centered redesign of the state's unwieldy and redundant public benefits form. By highlighting and emphasizing the experience that applicants had w...

The Guardian

Lucy Lamble

Gabriela Jones

HUB MEMBER

25 April 2018

Lesbos, Greece

Podcast

Over 15 Minutes

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Ayesha Keller was part of a group of volunteers that went to the Moria Refugee Camp in Lesbos, Greece to help. Since they weren’t part of an NGO, they were not allowed inside the camp, and instead helped thousands of ...

San Francisco Public Press

Rob Waters

HUB MEMBER

8 March 2018

San Francisco, California, United States

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In San Francisco, a new online navigation system based off the theory of coordinated entry is merging separate databases into one to track the city's homeless population. The system uses this information to prioritize...

Arizona Daily Star

Emily Bregel

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8 March 2018

Tucson, Arizona, United States

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Implicit biases, among other systemic factors, can lead to a disparately punitive approach to child welfare and services for people of color, especially African Americans. Allegheny County has enlisted the help of con...

The Philadelphia Citizen

Jillian Bauer-Reese

HUB MEMBER

28 December 2017

Philadelphia, Pennsylvania, United States

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For the tens of thousands of individuals struggling with opioid addiction in the United States, breaking their drug habit is never easy, and is often inhibited even by fellow addicts in recovery programs who stigmatiz...

Apolitical

Odette Chalaby

HUB MEMBER

20 November 2017

Buenos Aires, Argentina

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Knowledge about sex, drugs and violence is alarmingly low in Argentina and surrounding areas, which has caused the government and other organizations to step in. Hablemos de Todo is an interactive online resource that...

Kaiser Health News

Anna Gorman

21 August 2017

California, United States

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Home visit programs, where family support workers meet with expecting and new parents, are at risk of not getting funding. Advocates stress the importance of these programs for improving parenting skills, providing a ...

The New York Times

David Bornstein

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15 August 2017

Boston, Massachusetts, United States

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The traditional approach to poverty emphasizes government and social assistance from well-meaning social workers. Mauricio Lim Miller, a social services expert, spent years researching how families escape poverty befo...

CityLab

Gracie McKenzie

HUB MEMBER

8 August 2017

Washington, District of Columbia, United States

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The forms required to receive social services can be long and difficult to navigate, despite their essential nature for many people in need. In D.C., a new team meant to coordinate innovation across agencies gathered ...

NPR

Lauren Silverman

13 July 2017

Dallas, Texas, United States

Multi-Media

800-1500 Words

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The concept of peer-to-peer support has been leveraged by organizations like Alcoholics Anonymous for decades; but for perhaps the first time, health care systems are leveraging this method to help treat patients with...

The Boston Globe

Matt Rocheleau

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9 July 2017

Chelsea, Massachusetts, United States

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Historically, the numerous nonprofits, charities, and public agencies seeking to address issues such as homelessness, addiction, and hunger have been stuck operating in their own silos, creating more of a reactive rat...

CityLab

Juan Pablo Garnham

29 June 2017

Long Beach, California, United States

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Unlike the rest of Los Angeles County, the City of Long Beach has managed to decrease its homeless population; coordination of key departments has been crucial to the city's success. "Since 2015, Long Beach has increa...

CityLab

Krutika Pathi

28 June 2017

New York, New York, United States

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The homeless population in NYC stands at the highest number since the Great Depression. The Bowery Residents Committee has suggested changes to how shelters emerge, run and are funded. With a focus on results-based fu...

CityLab

Jessica Leigh Hester

28 June 2017

Brooklyn, New York, United States

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With new mayor-ordained shelters and support services unlikely to function until 2020, NYC’s 60,000+ homeless population is left in need of assistance in the meantime. But recently, an anti-homelessness nonprofit—Brea...

The Atlantic

Maura Ewing

5 June 2017

Norristown, Pennsylvania, United States

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Public defenders' caseloads are too large for them to be able to provide the details that a loved one of an offender can provide in court. Participatory Defense programs train loved ones of the offender to be able to ...

The New York Times

Patricia Leigh Brown

HUB MEMBER

31 May 2017

California, United States

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Victims of trauma are at risk for substance abuse, depression, or other difficulties. Trauma Recovery Centers are becoming increasingly prevalent for their ability to provide a wide range of services.

Richland Source

Emily Dech

HUB MEMBER

4 May 2017

Mansfield, Ohio, United States

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Food security has increasingly become an issue for many families across the country, as economic instability and other factors contribute to the rising costs of living. Catholic Charities in Mansfield is taking a more...

BBC

Elizabeth Cassin

Tom Colls

HUB MEMBER

11 April 2017

Saint Helier, Bailiwick of Jersey, United Kingdom

Radio

Over 15 Minutes

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On the island of Jersey, postal workers don’t just deliver the mail: they also check up on elderly people during their routes. With a quick face-to-face chat, they check that they’ve taken their medication and if ther...

The Press of Atlantic City

Nicole Leonard

16 January 2017

Atlantic City, New Jersey, United States

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New Jersey was one of seven states chosen by the U.S. Department of Agriculture to participate in a pilot program for SNAP recipients, where eligible participants can use food stamps for grocery purchases online for t...

The Press of Atlantic City

Vincent Jackson

27 November 2016

Atlantic City, New Jersey, United States

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New Jersey looks for those solutions being implemented successfully in other regions around the country to fight hunger in food deserts and poor neighborhoods, assessing what can be replicated in their local communiti...

Columbia Daily Spectator

Rahil Kamath

14 November 2016

New York, New York, United States

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To address the food insecurity problem among its low-income students, Columbia University launched Swipes, a meal sharing app in which students with a surplus of “meal swipes” could donate them to students in need. Bu...

Daily Herald

Marie Wilson

7 October 2016

Bloomington, Illinois, United States

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A new online course called REST provides volunteers in Illinois with the necessary skills and a certification to provide short term care for people with disabilities, allowing for their loved ones and long-term caregi...

The New York Times

David Bornstein

HUB MEMBER

17 August 2016

Walla Walla, Washington, United States

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The development of the ACE score in the late 1990s revealed that the causes behind many serious social issues-- from violence to graduation rates to poverty-- were rooted in trauma and stress experienced by the indivi...

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