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Solutions Journalism Network (SJN) is committed to protecting the privacy of the users of its website, www.solutionsjournalism.org. To inform you of our policy concerning user privacy, we have adopted the following guidelines. Please note that these guidelines are subject to change, and any such changes will be included on this page and shall become effective upon their posting on the SJN Site. (See Changes to Policy below.)

This Privacy Policy applies only to information collected through the SJN Site and not to information collected or obtained from other sources. See “Links to Other Sites” below.

Information SJN Collects

Personally Identifiable Information (“Personal Information”) is any information that can be used to identify a specific individual. We collect and store any Personal Information you enter into the SJN Site or provide to us in some other manner.

The Personal Information SJN collects will depend on how you are using the SJN Site. We collect Personal Information when you register to receive communications from the SJN Site. Such Personal Information includes your name and your email address. You also provide your name and email address when you use our Contact Us feature to make suggestions or submit materials to be used on the SJN Site.

We also may collect certain non-personally identifiable information, such as the type of browser you are using, the type of operating system you are using, and the domain name of your Internet Service Provider. Unless you provide us with Personal Information, you remain anonymous to us other than by association with an Internet protocol address or other authentication mechanism.

Use of the Information

We use the Personal Information collected in ways that are compatible with the purposes for which it was intended to be used: to respond to your inquiries; for system administration, customer support, and troubleshooting purposes; for targeted marketing and product service announcements; for sending newsletters; to improve the design of our website; to enable us to enforce our Terms and Conditions of Use; and in aggregate form, to track and analyze site usage. SJN will take reasonable steps to ensure that Personal Information is relevant to its intended use, accurate, complete, and current.

Use of Cookies

SJN employs “cookie” technology. Cookies are small pieces of text that are stored on your computer and act as a tool for controlling certain system variables and storing system configuration information in the WWW environment. SJN uses cookies to store user preferences for viewing and printing and to store authentication information. No Personal Information is extracted in the cookie setting process, and we do not use cookies to identify what other sites or pages you have visited.

Onward Transfer of Information

SJN may work with other organizations that provide specific services for us. We will only share Personal Information to the extent necessary for the third party to provide these services for us, and these third parties are prohibited from using personal information provided by SJN for any other purpose.

Except in the following special circumstances, SJN does not sell or share Personal Information about individual users:

In addition, SJN shares general usage data in aggregated form so that no Personal Information is identifiable.

Links to Other Sites

The SJN Site contains external links to other organizations and websites, and we do not control the use of data collection on external websites. We encourage you to read their privacy policies and terms of use. This privacy policy governs only the SJN Site.

Your Consent

By using the SJN Site, you consent to the collection and use, in accordance with this policy, of the information you provide to us.

Changes to Policy

We may amend this Privacy Policy at any time. Any material changes in the way we collect, use, and/or share your Personal Information will be posted on-line and reflected in the “Last Updated” reference below. You are bound by such revisions and should therefore visit the page to review the current terms from time to time. Your continued use of the SJN Site constitutes an affirmative acknowledgement by you of the terms and term modifications and your agreement to abide and be bound by the terms as modified.


Although SJN has appropriate security measures in place to protect against the loss, misuse, or alteration of information that we have collected from you through the SJN Site, no information transferred over the Internet is 100% secure. SJN cannot guarantee the total security of information transmitted to us.

Access and Correction

If you would like to review or update your information, you may contact us. We will take reasonable steps to permit you to correct, amend, or delete information that is demonstrated to be inaccurate. You will need to provide sufficient identifying information, such as your name and email address and possible additional identifying information as a security precaution. We may limit or deny access to Personal Information where providing such access would be unreasonably burdensome or expensive under the circumstances.

Dispute Resolution and Enforcement

We engage in periodic self-assessment to ensure compliance with our Privacy Policy and to confirm that the policy remains accurate, comprehensive for the information intended to be covered, prominently displayed, and completely implemented. We encourage interested persons to raise any concerns with us using the contact information below. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this policy.

If you have any inquiries about this Privacy Policy or its implementation, you may contact us.

Your use of this site is also governed by our Terms and Conditions of Use statement, so please read that as well.

Last updated July 2014.

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  • Access the full Solutions Story Tracker™ database
  • Create and customize your own collections of stories

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Help us grow our database of solutions stories! Please enter the following information. Our staff will review the story, and if it meets our criteria (see below), it will be added to the Solutions Story Tracker™.

Great suggestion! So great, that we already have that story listed in the Solutions Story Tracker™. View it here.

It may take a few weeks to see your piece in the Solutions Story Tracker™, as we have a backlog of submissions longer than Ben Hur that we’re diligently working to eliminate. We appreciate your patience.

  • Can be character-driven, but focuses in-depth on a response to a problem and how the response works in meaningful detail
  • Focuses on effectiveness, not good intentions, presenting available evidence of results
  • Discusses the limitations of the approach
  • Seeks to provide insight that others can use

Hearing from Hub members is the best part of our day after coffee.


Photo Credits: Almudena Toral; Gabe Hernandez/Corpus Christi Caller-Times; Cody Pope; Matt Stokes

All other photos are licensed under Attribution Non Commercial Share Alike 2.0 Generic Creative Commons license, and are credited to the following photographers: Rowan El Shimi; Samuele Arcidiacono; Deutsche Welle Global Media Forum 2017 © DW/H. W. Lamberz

If you want to get unlimited access to the Solutions Story Tracker™ and also get alerts when new relevant stories are posted, please register now.

Registration takes about two minutes, and is completely free. We'll never share your email address outside of SJN.

Sound good?

It may take a few weeks to see your topic in the SolutionsU™, as we have a backlog of submissions longer than Ben Hur that we’re diligently working to eliminate. We appreciate your patience.

Solutions journalism...

To learn more about SolutionsU™ and how it is connected to the Solutions Journalism Network and Solutions Story Tracker™, visit our FAQ page.

Success Factors are the tactics that are critical to a response’s success or failure. What social change strategy did this solution use that made it work (or not work)?

We developed this in-house. It was a long process, headed by Tina Rosenberg, Taylor Nelson, and Matthew Zipf, which involved reading hundreds of stories to see what tactics were critical to making a response work. Much solutions journalism tells the story of a response that succeeded where others had failed, and seeks to identify how — what did this response do differently? We tried to identify, name and classify all these different tactics.

The same Success Factor can power all kinds of social initiatives. For example, “addressing underlying issues” or “building trust” can lead to successful responses in education, health, criminal justice and many other fields. People working in all these fields can benefit by learning how successful programs use these tactics. And using the focus of Success Factors to make these connections helps people to understand the systems that create social change.

Click here for our full Success Factor Guide, which breaks down our Success Factor tags and their definitions.

Email katherine@solutionsjournalism.org to learn more, and join the SolutionsU™ community.

We invite you to use, adapt and share these resources in your teaching and research. All resources are licensed through the Creative Commons. Please review the Creative Commons License and attribution guidelines, and provide appropriate attribution when you find something you like!


I am the author (copyright holder) of the contents of the teaching material I am sharing with SolutionsU™. SolutionsU™ and members of the SolutionsU™ community are allowed to reuse and adapt this material for non-commercial purposes as long as they give me attribution as described by this creative commons license.  I understand that SolutionsU™ encourages the reuse, adaption and dissemination of the material on its website for noncommercial purposes.

To get access to these teaching resources, you need to join the SolutionsU™ community.

What does this mean? You will get access to all of the educator and student resources. You will also be included in the SolutionsU™ newsletter.

You can register here or here.

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Our issue area taxonomy was adapted from the PCS Taxonomy with definitions by the Foundation Center, which is licensed under Creative Commons Attribution Non Commercial 4.0 International License.

Photos are licensed under Attribution Non Commercial 2.0 Generic Creative Commons license / Desaturated from original, and are credited to the following photographers:

Fondriest Environmental, David De Wit / Community Eye Health, Linda Steil / Herald Post, John Amis / UGA College of Ag & Environmental Sciences – OCCS, Andy B, Peter Garnhum, Thomas Hawk, 7ty9, Isriya Paireepairit, David Berger, UnLtd The Foundation For Social Entrepreneurs, Michael Dunne, Burak Kebapci, and Forrest Berkshire / U.S. Army Cadet Command public affairs

Photos are licensed under Attribution Non Commercial Share Alike 2.0 Generic Creative Commons license, and are credited to the following photographers:

Ra'ed Qutena, 段 文慶, Fabio Campo, City Clock Magazine, Justin Norman, scarlatti2004, Gary Simmons, Kathryn McCallum, and Nearsoft Inc

Photos are licensed under CC0 1.0 Universal (CC0 1.0) Public Domain Dedication Creative Commons license / Desaturated from original, and are credited to the following photographers:

Burak Kebapci and SCY.

Photos are licensed under Attribution 2.0 Generic (CC BY 2.0) and are credited to the US Army Corps of Engineers.

Conference attendee listening to speaker, Jenifer Daniels / Colorstock getcolorstock.com.

Photo Credit: Kevork Djansezian via Getty Images

Photo Credit: Sonia Narang